Frequently Asked Questions
FAQ
Admission, treatment & life at New Hope
Clear answers to the questions families ask us most often about admission, treatment and life at New Hope.
Call us on 0312 7493940 or send a message on WhatsApp. Our team will ask a few questions about the patient's condition, explain the suitable programme and arrange a time for assessment. Admissions are possible 24 hours a day, including emergencies.
Yes. The patient's identity, medical records and everything discussed in therapy stay private. Information is shared only with the people the patient or family authorises.
We treat addiction to heroin, ice (crystal meth), cannabis (charas), alcohol, cocaine and prescription pills such as sleeping pills and painkillers. Our psychiatrists also treat mental health conditions that often come with addiction, such as depression and anxiety.
Detox at New Hope is medically supervised around the clock. Our doctors use medication and close monitoring to manage withdrawal symptoms, so the process is as safe and comfortable as possible.
It depends on the substance, how long it has been used and the patient's overall health. Detox usually takes one to two weeks, and a residential programme often continues for several weeks after that. The doctor will recommend a duration after the first assessment.
The fee depends on the programme, the length of stay and the type of room, from shared rooms to our VIP facility. Call or WhatsApp our team for a clear estimate based on the patient's needs.
Yes. New Hope offers female rehab services in a safe and private setting. Speak with our team about the arrangements for female patients.
Yes. Visits are arranged according to the patient's treatment plan, and our family support programme helps relatives understand addiction and support recovery at home.
Every patient leaves with an aftercare plan. Our relapse control programme, follow-up sessions and online sessions help patients stay on track once they return home.
Please bring the patient's CNIC, any previous medical reports and current prescriptions, comfortable clothes and basic toiletries. Our team will share a full checklist when the admission is confirmed.
DRUG ADDICTION TREATMENT
Questions about drug addiction treatment
How detox, inpatient care and rehab work, and how to know when treatment is needed.
At New Hope Rehab Center, all types of drug addictions are treatable. We combine the latest recovery treatments with medication to treat addiction and help patients return to productive lives.
Detox is a medical process that clears harmful substances and toxins from the body. It can be dangerous if it is not managed by professional doctors.
Drug addiction is not cured quickly; it is controlled gradually over time, in the same way as other long-term conditions such as diabetes, asthma, anxiety and depression.
We do not allow patients to leave the rehab programme until it has achieved healthy outcomes. Our experts and consultants are available 24/7 to guide patients about rehabilitation.
Our inpatient treatment is provided under expert guidance and care 24 hours a day. Our professionals assess each patient’s interests, personality and progress as part of a thorough evaluation.
Rehab is suitable for anyone facing physical and emotional problems because of drug addiction. If addiction is stopping you from managing your normal life, you may need it.
Confidential Phone Line
If you are looking for help for yourself or someone close to you, speak with New Hope about treatment and admissions. The centre provides 24-hour care and consultancy.